If you have a complaint, your may register a complaint with either your physician or any of the other staff. You may also register a complaint with the Massachusetts Department of Public Health. You may also register a complaint with Medicare.

New England Pain Care, INC.
10 Centennial Drive, East Entrance
Peabody, MA 01960
978.826.7234

Massachusetts Department of Public Health
Division of Health Care Quality
99 Chauncy Street, Second Floor
Boston, MA 02118
617.654.9800

Medicare
1.800.MEDICARE (1.800.633.4277)
or for more information, to ask questions, and to submit complaints about Medicare to the Office of the Ombudsman, TTY users should call 1.877.486.2048. You may also visit www.medicare.gov on the web.